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Strong business English communication is not only about choosing better words, it is about understanding what those words do to the person listening. That is where many professionals get into trouble. They think communication begins and ends with what they intended to say. It does not.

Strong business English communication is not only about choosing better words, it is about understanding what those words do to the person listening. That is where many professionals get into trouble. They think communication begins and ends with what they intended to say. It does not.

7 Business English Communication Models for Speaking Clearly

Business English

10 min read

Diagram showing the meaning gap between what a person means, what they say, what another person hears, and what action follows.

Diagram showing the meaning gap between what a person means, what they say, what another person hears, and what action follows.

Understanding the Meaning Gap: Speak Business English Like a CEO

Business English

4 min read

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